OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
89 ratings and 50 comments received in the last 90 days.
08 August 2024
Responsive and very helpful
06 August 2024
Completely satisfied
06 August 2024
I am very grateful to Milan Madhar and also Jess Courtnell. Dealing with both of them made me feel confident and comfortable in going ahead with my purchase. I am delighted with the car as well as the purchasing and delivery experience.
05 August 2024
Dominique delivered the car to my mother and took her time running through the car's operation and safety features.
04 August 2024
Got the exact car I wanted in the shortest time possible and a good deal at the same time. The delivery experience was also very good
03 August 2024
Delivery on time
01 August 2024
Our salesperson Olivia was very knowledgable on all things about Mini and cars in general. Gave us confidence, she could answer all our questions.
31 July 2024
Really well informed and looked after
30 July 2024
Very satisfying with the services been given
09 September 2024
All went smoothly. Carly Beaver was very nice to deal with
04 September 2024
As above - the service experience on the day was good but booking the service was poor.
03 September 2024
Lovely lady looked after me
24 August 2024
Completely satisfied, car seems so much smoother after the visit
23 August 2024
Great staff, service was quick and easy
22 August 2024
I was made welcomed straight away. Hamza Laher made sure I had a coffee and water during my visits. He went through all the different cars available and his Service commitment was 100%.
22 August 2024
Completed promptly and everything explained to me clearly
21 August 2024
Well serviced, great video and clear report.
18 August 2024
Good service, responsive staff
14 August 2024
All OK although on booking my first service for my Mini Clubman, I was given completely the wrong costing information. Fortunately BMW Battersea sorted this out, very much in my favour, for which I am thankful - many thanks.
12 August 2024
Tom was professional, clear and very helpful in explaining everything.