Drop down ButtonDrop down Button< ££ >Teaser Link Arrowco2

Customer Reviews.

sales

5

Excellent service from start to finish

11 August 2019

service

4

Gently, you found a few things that in time need to be fixed. Next time offer to fix them with a timeline and in this case I would have said fix them now

09 August 2019

service

5

Everyone polite and helpful, shuttle service appreciated as were the available choice of refreshments

08 August 2019

service

4

Very friendly and professional staff.

07 August 2019

service

5

Because you are so polite

05 August 2019

service

4

happy with the repair

29 July 2019

service

1

went in for the windscreen to be calibrated, ended up with a service but the screen was not calibrated now i have to start the process again trying to speak to someone at mini already stressed with mini service department

29 July 2019

sales

5

Great customer service and pleased the manager also thanked me for my business which is rare these days Thank you

27 July 2019

service

5

Sakes was brilliant as Ameer catered the whole process to my needs and then servicing guys promised my car back in 90 mins and did sooner..oh and cost was a little cheapet than first advised. So overall win win

26 July 2019

service

5

Everyone is lovely

23 July 2019

service

3

The booking system was poor and took many weeks to obtain a date. The newly designed reception layout at Stewarts Road doesn't work as well as the previous design and involves much more waiting around for the customer.

22 July 2019

service

4

Car wash not very good.

20 July 2019

service

5

Good service

18 July 2019

service

5

Seen on time & finished in allocated time

18 July 2019

sales

4

Smooth transaction but I was not entirely impressed with the level of valet on the vehicle (inside and out)

17 July 2019

sales

5

Excellent

16 July 2019

sales

5

The service we got from Lauren Parker was excellent: professional, friendly and totally on it

16 July 2019

service

5

all done quickly and efficiently

15 July 2019

sales

2

The car had a very small dent in the passenger side rear door. Should've been picked up in the pre-delivery examination

10 July 2019

sales

5

Kept me updated and did not get tired of my questions

09 July 2019

sales

5

Helpful staff

09 July 2019

sales

5

Very professional salesperson Jess

09 July 2019

sales

4

Park lane being refurbished , so not perfect, but car presented well.

09 July 2019

sales

5

nothing to add

08 July 2019

sales

5

As above excellent customer engagement and service from Laurence

08 July 2019

sales

3

Post sale, the effort made by the centre has been abysmal

05 July 2019

service

5

IT WAS SERVICED

01 July 2019

service

1

They kept the car for 2 days instead of one. I had to phone for updates. Responsible person was always on launch and didn't return my calls On the morning of collection they made me wait 3 hours because they were "washing the car". Car wasn't washed.

01 July 2019

service

5

Generally good service

30 June 2019

service

4

The service was fine no complaints. And you fixed my seat belt. I thought though it took a really long time to get an appointment.

25 June 2019

sales

5

Jess Courtnell walked me through all the processes from car selection to confirming the date of delivery. Jess also advised me on the processes one follows in order to get a resident parking perm...an added advise which was much appreciated.

25 June 2019

service

5

Mini takes care of their customers, provides excellent service and quick responds

20 June 2019

service

5

The service experience for my recent visit was excellent and the workmanship is as expected from Mini.

20 June 2019

sales

5

Everything perfect. Just thought the car could have been cleaned better and found a small scuff on bonnet which was kindly sorted out.

16 June 2019

service

5

Attentive not just to the customer, but to the vehicle

15 June 2019

sales

5

Delivery went well strait forward Conor was a great help also went through the functions with me to help get started

10 June 2019

sales

5

Everything went very smoothly and Conor kept me informed throughout the process.

09 June 2019

sales

5

Great service

09 June 2019

service

5

Very efficient

04 June 2019

sales

5

Laurence Pawson looked after me brilliantly

03 June 2019

service

5

Good communication with the client. Staff is very accommodating.

03 June 2019

sales

5

. Lauren Parker, sales exec made the process very easy and she was very helpful.

03 June 2019

service

1

Advise service covered within service pack; then charged. Service warning light not reset

28 May 2019

sales

4

Good service, friendly staff.