The way you buy a car is changing. We have launched a Park Lane Customer Charter to give you everything you need to know and what to expect from buying a new vehicle from us. We realise this may be a new process for our customers, so want to give you all the information you need. We have created a set of promises from us as a business to ensure you are confident when transacting with us and also to understand what the process will look like and what you can expect when you arrive.
You can now browse, reserve, finance and organise collection of your new MINI from the comfort of your home, with complete convenience. We have designed our Park Lane service to give you the ability to do this all when it suits you and in a way that suits you best but with all the enjoyment of MINI you'd expect.
We understand that buying a car is an exciting but potentially stressful time. So we want you to know our main priority is to provide a simple and seamless process from you searching online for a vehicle, to coming in for a test drive and completing all the paperwork online to collecting the keys for your new MINI.
Simplicity is the key, and here at Park Lane we want you to know we have redesigned our entire process with simplicity in mind.
We hope you have trust in us to provide a first class service, and to make it easier than ever to get behind the wheel of a new MINI.
Read more about the changes we have made to make your time with us easy and convenient.
Explore our Park Lane Direct service and read all about our Customer Charter.
Park Lane Direct allows you to seamlessly purchase and fund your vehicle completely remotely with a delivery or handover slot booked within as little as 72 hours.
