WE ARE STILL HERE FOR YOU

WE ARE STILL HERE FOR YOU.

On Monday 4 January 2021, the UK Government announced a national lockdown and instructed people to stay at home to control the virus, protect the NHS and save lives.

As a business we have taken the necessary steps in line with the new guidance, and we are pleased to let you know, that even though our showroom doors will close temporarily, our business will very much continue to operate. Our Service centres will remain open to provide essential servicing and repairs.

Available either by telephone, through our online live chat facility or by virtual appointment, we’re here for you and confident we can continue to support all your needs - the only difference - is we’re able to do this from the comfort of your home. For servicing, rest assured both our Aftersales centres, remain open with social distancing measures in place. 

To help, we’ve provided further information below on what’s changed and how you can continue to interact with us.

WHAT'S NEW.

SERVICE.

We want to reassure you that even with the latest government guidance, our service centres at both Park Royal and Battersea will remain open. If you need a service, MOT or repair, we recommend you book your vehicle in for a visit. Even if the government announce extensions, we still suggest you carry through with your booking. We are still offering safe and secure drop off and collection of your car via our contactless self-service check in, and pride ourselves on keeping you and our staff safe when we have your vehicle in our care. If you’d like to find out more about our safety measures, you can view them here.

We are operating an appointment only system, so please do get in touch to book your appointment time. We are open Monday to Friday, 08.00-17.00 and our Park Royal Centre is also open Saturday 08.00-16.00.
To make an appointment please call 0370 700 5204

PARTS.

Our Parts shop is open online with both click & collect and delivery options available. For related enquiries our team can be reached by email: battpart@bmwparklane.co.uk

BODYSHOP
Our Bodyshop is also open by appointment only, if you have a query please email: battbody@bmwparklane.co.uk

SALES.

For Sales, we are open virtually for Click & Collect and can support you by phone, live chat or video call, so you can continue to explore our range of vehicles to find the perfect fit for you from the safety and convenience of your own home. If you’ve already decided, you can simply reserve online and we can do everything virtually. We also offer a direct delivery service, find out more when booking a virtual appointment with us.

Over the course of the last 12 months we have been working hard to make sure we can continue to offer the highly regarded level of service you’d expect from us, both in store and online. So whilst we’re not able to welcome through our doors, why don’t you take this opportunity to experience us online? Find out more here.

HOW TO GET IN CONTACT WITH US.

Getting in touch is still as simple and convenient as ever. We have virtual and video appointments which can be made here. Alternatively you can use our live chat function on our website to speak with someone, ask your questions and arrange an appointment.

WANT TO BOOK AN APPOINTMENT?